Ticketmaster how long to get tickets

And try to use more than one device or, better yet, multiple people on different accounts. To better your chances, search for different combinations such as section, number of tickets, price in each browser. That might trigger the bot sensors. Ticketmaster gives you at least three minutes to proceed with a purchase before you forfeit the tickets.

If you try searching later that same day — even 45 minutes after the sale begins, in my experience — more tickets may suddenly appear. Use your phone to call So much ticket-buying happens online that calling Ticketmaster directly sounds like a giant, archaic waste of time.

Dip your toe in the resale markets … However questionable, Ticketmaster now offers its own fan-to-fan resale service. Of course, StubHub and TickPick are other popular alternate sources to pick up resale tickets. Stay away from there. Already a subscriber? Before tickets go on sale, Event Organizers tell us how many tickets they want to make available, the price of the ticket, and when they want the sale, or sales, to start.

Read More. As the official ticketing partner of thousands of concerts, sports, and theater events around the world, we offer the widest selection of tickets, and all of our tickets are guaranteed by a verification process or a money-back guarantee.

The list price for a Resale Ticket is set by the ticket holder who is reselling it. Fees, including our portion of the fees, vary by event and cover the costs of the services we provide to venues, promoters and fans, including developing new technology, customer support, fraud prevention, marketing and other services We offer Event Organizers several ways to deliver tickets to fans, including mobile tickets, will call pickup, print-at-home, and mail.

These options are always selected by the Event Organizer. SafeTix uses an encrypted digital ticket that eliminates ticket fraud Many people like to attend live events along with friends, family or loved ones. Inside your account, locate your order and choose Transfer Tickets, select who you'd like to send them to and how they should be delivered send link via text message or email.

Although we may not be the largest resale marketplace, we strive to be the best and most transparent for fans purchasing resale tickets. Unlike other resale marketplaces, we verify every standard, Platinum and VIP ticket we sell, so that buyers know they are buying the real thing. And for resale tickets where the original ticket was sold through another ticketing company, and then posted on Ticketmaster, we provide a money-back guarantee.

We are focused on using new technologies and building new products that help ensure tickets end up in the hands of real fans. Instead of a rush to the onsale that favors the bots, Smart Queue drops fans into a virtual queue requiring each user to sign in and provide a unique phone number for validation.

Wait List completely replaces the traditional onsale for certain high-demand events by using a fan pre-registration process that adds additional screening and verification of potential buyers.

See How it Works. Learn More. Each day, millions of fans trust Ticketmaster as the place to buy and sell tickets for unforgettable live experiences.

We work continuously to provide fans a smooth, safe and fair ticket buying experience. For many events there is much greater demand for tickets than there are available seats, particularly for great seat locations, and competing with thousands of other fans who are also trying to buy tickets to your favorite show, concert or game can be time-consuming and frustrating.

Along with our partners, we're committed to being the safest, most reliable ticket marketplace in the world. That means you can count on us to provide you:. Every ticket we sell, standard or resale, is real and accounted for so that you always get into your event. The seats you buy are the seats you get.

Learn more about refunds for canceled and rescheduled live events. If you have questions or problems, our award-winning Fan Support Team will work hard to make sure you get the help you need.

I want theatergoers to be able to purchase tickets at face value at our box office and our website, rather than on a resale platform. And if you do go to a resale platform for tickets, I want the markup you must pay to be clearly displayed. Most of all, I want you to be there when the curtain goes up. Our fan base just loved it, they felt we did everything we possibly could do and we did.

Our artists go to great lengths to understand who is buying tickets and coming to their shows. Tools like digital tickets are finally going to give them that capability. Our number one goal has always been to get Pearl Jam tickets into the hands of our fans. We are constantly working up ways to improve our ticketing options and level the playing field. Verified Fan is the best solution out there to beat the bots.

Event Organizers are in control of all the key details when it comes to selling their tickets. They decide how many tickets should be sold, the types of tickets to sell, the prices, when ticket sales information is made available to the public, as well as when they want the tickets to go on sale. When a ticket is offered for resale on our marketplace, that price is chosen by the reseller, such as another fan, season ticket holder, or a professional ticket seller.

Fees are added after the ticket price is displayed. Fees play a crucial role in bringing events to life and enhancing the future of live events. They help cover the costs of putting on each show, like setup and security, amazing visuals and crystal-clear sound, and other fan services that all work together to create unforgettable experiences. Fees may come in the form of facility charges, which go to the venue, or delivery fees, which are based on how your tickets get to you.

We also collect service and order processing fees for our ticketing services. Fees, including our portion, go toward providing fans and clients with a safe and fair marketplace for buying and selling tickets, as well as ensuring that getting into a show is reliable and easy. We accomplish this by building industry-leading websites and apps, innovating technologies that protect tickets from people using illegal bots and providing an award-winning level of customer service.

All sales are final, but refunds are allowed in limited circumstances. The best source of up-to-date information about your event—and whether any refund, credit, or exchange procedures may be available—is in your online account. For your convenience, here are some examples of when a refund may be available:.

No action is required to obtain a refund. Some exceptions and limitations may apply. If it's two days before the event and you're still waiting for your tickets, Click Here to contact Fan Support. We'll make sure you can pick them up at the venue's will call window no extra charge. Once we make other delivery arrangements, we cancel the original barcodes. If your tickets arrive in the mail after we have made the change in delivery, tear them up! Skip to Main Content. Home Ticketmaster.

Expand search. Search Search.